Most public CardWorks complaints, therefore, seem to have been written by individual consumers who are frustrated with the company’s collections division, which is separate from the company’s merchant services branch. It uses the name “CardWorks Servicing” when undertaking these collections efforts. CardWorks appears to have taken over the consumer credit card services of one or more failed businesses, which means that CardWorks is responsible for collecting the outstanding amounts owed by the former customers of now-defunct companies. The vast majority of CardWorks reviews online seem to express frustration with the company’s non-merchant services operations. Sales & Marketing: CardWorks appears to hire independent sales representatives and has received a few merchant complaints about its sales practices.CardWorks Servicing has received 65 complaints and 2 reviews in the past 3 years, while CardWorks Acquiring has received 0 complaints and 0 reviews. BBB Rating: CardWorks Servicing has an “ A+” and CardWorks Acquiring (which has been accredited since 2018) also has an “ A+” with the Better Business Bureau.Complaints & Service: CardWorks complaints number fewer than 10 on public complaints forums.The company relies on several different payment gateways to provide e-commerce solutions to merchants. Costs & Contract: CardWorks offers a three-year contract with a Liquidated Damages early termination fee.As of 2022, Dan Pillemer became the president and CEO of CardWorks. Donald Berman is the company’s founder and former CEO. CardWorks Location and OwnershipĬardWorks is located at 6900 Jericho Turnpike, Suite 208, Syosset, New York 11791 and is a registered ISO/ MSP of Merrick Bank, South Jordan, Utah. Their services include EMV card readers and swipers, mobile payments, gift cards, EBT, and more. CardWorks Payment ProcessingĬardWorks processes all major debit and credit cards for most business types. The company’s primary focus at this time is on offering consumer lending and investment products, which may include alternate funding such as merchant cash advances. and a sister company of Merrick Bank, so CardWorks Acquiring should also be regarded as a division of Merrick Bank Merchant Services. CardWorks Acquiring is the merchant services division of Cardworks Inc. CardWorks, is a merchant account provider for businesses located within the United States.
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